![]() ![]() Jonathon, Mahran, Lachlan attended the installation along with Shazim. Shazim arranged a date and time to install outlining exactly what would be. Rather pricey however the service provided was one of the most professional i have experienced. Shazim came out gave me a quote on time and the day he said he would be there. Thanks for the hard work guys! My clients and therapists will really appreciate the cold air this Summer.Kind Regards,Hussein read more It was nice of Jonathan to thoroughly explain to me the possible AC replacement issues (still managed around it), AC controller's different modes, provide me with a manual and offer me maintenance agreement plans along with convenient fridge magnets of the business. Jonathan did some extra work to separate pipes and cables from other business tenants AC. ![]() It must've been really tough doing all this without breakfast or lunch.It was convenient of them to use their heavy duty hand trolley to pull out the washing machine and put it back in after finishing. Although costly, I rather have high quality lasting for more than 15 years than to have it break down sooner.Today, Jonathan, Peter and Christian worked really hard to replace the outdoor and indoor unit along with other electricians to help. happy to take the Daikin model he offered. I'm glad he was honest and thorough so I was. He noticed a gas leak and explained a short term and long term solution with pros and cons. John is very reliable and understanding our situation very well and very easy to communicate, he really provided good choices for us, we appreciate it.For staff Hooi and Kai, who later installed the system 3 for us, they are quite on time and worked quietly at my home, again easy to communicate and started working soon, after finishing the installation, one of them answered all our questions patiently, and friendly, thank you.The reason why I didn't write the review immediately after the service is because we are purchasing a 2nd hand air-con that we need to use it for a time period to see the condition, but I always remember to write the review and I think a review after really experienced the service and products may be more helpful to others.Overall, from our experience, Chan Brothers are reliable and providing good service.The split AC I have in my clinic stopped blowing cold air so I called to have it diagnosed by Jamie 2 weeks ago. Last Nov, our air-con compressor made very loud noise, we called Chan Brothers to take a look, the technician staff John (I think his name is John from WhatsApp) who checked the condition and suggested to change the whole set, but we said we will be moving out in a few years, so John recommended us the 2nd hand system 3 with acceptable price and later we used until now and its stable and so far the condition is still good. I must agree and satisfied together with other users/reviews, that for these reasons, they deserve 5 stars.Now I can enjoy the cool clean air. They did a marvellous thorough job by cleaning up the toilet after the works. (ie Chemical wash the master b/r air con, 3 fan coils & top up gas) Mr Alex n Mr Ah Ti, did a good job by explaining the air con maintenance and also how to install new set of aircon. A little disappointed, but, they made up for it by arriving early in the morning to fix the leak.Long story short, paid $320 for the whole maintenance. ![]() However, was concern that they will made a hurry job as they need to clean 4 fan coils if they reach my place late.Call them whats happening and ask them to come the next day morning. Waited till about past 5+, called the office cos nobody responded to update why they have not turn up while I understand that its from 4pm to 6pm. Kudos!įirst time using Chan Bros Air Con to fix aircon leak. *+They are wearing mask and maintained all the social distancing measures all the time. One of my Sys 3 Aircon units broke down over the weekend and was trying to get it fixed as the heat was unbearable at night these few days.After the Aircon manufacturer service personnel checked onsite and quoted me a repair cost of ~1K, decided to replace the whole system as understand the others 2 units will likely give way anytime soon after ~10 yrs of faithful service.Get quote from 2 major retailers and 2 different contractors, decided to go for Chan Brother for below reasons,Best priceGood reputation (20 yrs+ in industry with 5 stars rating from more than 149 customers)Opened and transparent quote with NO surprise hidden costsUnderstand customer’s urgency and able to arrange the installation the next working day.And the outcome didn’t fail me and proved that I made the right choice.Their service team were right on time and finished the task within the day *professionally and even offer to give some guidance on preventive measure tips. ![]()
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